For US customers: Some orders are currently facing delays of up to 2-3 weeks due to weather conditions.

Note: Due to the holiday season, we are currently experiencing a high volume of enquiries. Our team is working hard to answer customers in a timely manner, but responses may be delayed by up to 4-5 business days. We apologise for any inconvenience caused.

Have a question?
Before contacting us, please check to make sure it isn't covered in our Frequently Asked Questions

Why hasn’t my product shipped?
If your order hasn’t shipped after 5 business days, your product is probably on pre-order and will ship later. Please refer to its store page for pre-order information.